Job Description

Core Job Information:

Job Title: Graphic Designer – Training Department

Reports To (Job Title): Group Training Manager Liaises With: All Departments/Units

Supervises: N/A Department: HR & Training

Workstation: Nairobi, Kenya (With travel to properties across Kenya) Appointment Date: 6/10/2025

About us:

We are a leading hospitality group operating 8 diverse hotel properties across Kenya – from vibrant city hotels to serene beach resorts. Our brand is rooted in delivering exceptional guest experiences, operational excellence, and sustainable growth.

Main Objectives:

The Graphic Designer for the Training Department is responsible for conceptualizing and creating high-impact, visually engaging learning materials that enhance knowledge retention and drive employee development. This role translates training objectives into compelling visual content, ensuring all materials are aligned with the PrideInn brand identity and contribute to a culture of continuous learning and excellence.

KIPs:

• Design quality & brand adherence: Consistently producing high-quality, creative work that strictly follows PrideInn's brand guidelines. 

• Productivity & on-time delivery: Efficiently managing multiple projects and consistently meeting agreed-upon deadlines. 

• Stakeholder & learner satisfaction: Receiving positive feedback from both the training team on collaboration and from employees on the visual effectiveness of learning materials. 

• Creative innovation: Proactively suggesting and implementing new design concepts and tools to improve training engagement.

Description of Key Duties:

1) Instructional & Creative Design

• Design and produce a wide range of training materials, including branded presentations (PowerPoint/Google Slides), training manuals, job aids, and facilitator guides.

• Develop visually appealing assets for our Learning Management System (LMS) and digital learning platforms, including banners, icons, and interactive elements.

• Create compelling infographics, posters, and email templates to communicate training initiatives and key learning points to staff across all properties.

• Lead the visual design for departmental campaigns, new-hire onboarding materials, and other L&D projects from concept to completion.

2) Brand & Quality Assurance

• Act as the brand custodian for the Training Department, ensuring all visual outputs adhere strictly to PrideInn’s brand guidelines and maintain a consistent, professional aesthetic.

• Review and update existing training materials to improve visual quality, clarity, and brand alignment.

• Establish and maintain a library of adaptable design templates for frequent use, ensuring efficiency and consistency.

3) Multimedia & Innovation

• Provide support for basic video editing and the creation of motion graphics for training videos and e-learning modules.

• Stay updated on emerging trends in graphic design, instructional design, and learning technologies, recommending innovative approaches to enhance our training materials.

• Introduce new design techniques and tools to elevate the visual impact and engagement of our learning content.

4) Project Management & Collaboration

• Collaborate closely with trainers and subject matter experts to understand learning objectives and translate their content into clear, effective visual tools.

• Manage multiple design projects simultaneously, tracking progress and ensuring all deadlines are met.

• Actively seek and incorporate feedback from trainers and other stakeholders to refine and improve design outputs.

Other Duties and Responsibilities:

1. Ensure a safe work environment for you and your co-workers and uphold safety guidelines.

2. To be fully conversant with all procedures in relation to fire, health, and safety at work.

3. To attend all training sessions as required.

Qualifications & Experience

• Education: A Diploma or Bachelor’s Degree in Graphic Design, Visual Communication, or a related creative field.

• Experience: A minimum of 2-3 years of professional experience in graphic design.

• Portfolio: A strong, diverse portfolio is required, showcasing excellence in corporate branding, layout design, and preferably, instructional or educational materials.

Technical Skills: 

o Expert proficiency in the Adobe Creative Suite (Photoshop, Illustrator, InDesign).

o Advanced skills in presentation software (Microsoft PowerPoint, Google Slides).

o Experience with simple video editing or motion graphics software (e.g., Adobe Premiere Pro, After Effects) is highly desirable.

o Familiarity with Canva and other rapid design tools is a plus.

Key Attributes & Competencies

• Creativity & Innovation: A strong creative flair with the ability to transform complex information into simple, engaging, and effective visuals.

• Attention to Detail: Meticulous and committed to producing high-quality, error-free work that reflects brand excellence.

• Collaboration & Communication: An excellent team player with strong communication skills, able to work effectively with non-designers to achieve a shared vision.

• Time Management & Organization: Proven ability to manage multiple projects in a fast-paced environment, prioritizing tasks and meeting deadlines consistently.

• Problem-Solving: Proactively identifies design challenges and offers creative solutions to meet project goal